Welcome to KTM Facilities Management LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website (www.ktmfacilities.com) and all related services, including but not limited to manpower supply, facility management, and other professional services (collectively, the “Services”).
By accessing our website or using our Services, you agree to comply with these Terms. If you do not agree, please refrain from using our website or Services.
1. Definitions
- “Client” refers to any individual or entity using our Services.
- “User” means any visitor to our website or recipient of our Services.
- “Agreement” refers to these Terms and any service-specific contracts.
2. Services Provided
KTM Facilities Management LLC offers:
- Manpower supply (skilled/unskilled labor)
- Facility management (electrical, plumbing, cleaning, etc.)
- Lifeguard and safety services
- Other professional services as described on our website
Service details, including scope, pricing, and timelines, will be outlined in a separate Service Agreement or quotation.
3. User Responsibilities
- Provide accurate and complete information when requesting Services.
- Comply with all UAE laws and regulations.
- Ensure a safe working environment for our personnel (if applicable).
- Pay invoices as per agreed terms (late payments may incur fees).
4. Payment Terms
- Fees will be specified in your Service Agreement or quotation.
- Payment methods include bank transfer, credit card, or other approved options.
- A deposit may be required before service commencement.
- Late payments may result in service suspension or legal action.
5. Cancellation & Refunds
- Cancellations must be submitted in writing.
- Refunds (if applicable) will be processed within [X] business days.
- For manpower services, cancellations within [X] hours of deployment may incur charges.
6. Intellectual Property
- All website content (logos, text, images) is owned by KTM Facilities Management LLC.
- Unauthorized use, reproduction, or distribution is prohibited.
7. Liability & Disclaimers
- We strive for quality but do not guarantee error-free Services.
- We are not liable for indirect, incidental, or consequential damages.
- Clients are responsible for verifying worker credentials (e.g., licenses, visas).
8. Termination
We reserve the right to terminate Services or website access for:
- Breach of these Terms.
- Non-payment or fraudulent activity.
- Violation of UAE laws.
9. Governing Law
These Terms are governed by UAE laws. Disputes will be resolved in Dubai courts.
10. Changes to Terms
We may update these Terms. Continued use constitutes acceptance.
11. Contact Us
For questions, contact:
📧 info@ktmfacilities.com | 📞 +971 58 957 3786
📍 Mountain Gate, Tadbeer Building, Port Saeed, Dubai, UAE